We are committed to protecting the privacy and security of the users of our sites.
Our goal in stating our policy on the collection and use of customer data is to ensure the highest level of confidentiality and security. When you provide information to Rust-Oleum (such as name, address, phone number, company name, or product information requests) we will not give or sell your information to any outside company for its use in marketing or solicitation. We will maintain the confidentiality of your information and it will be used only to support your customer relationship with us. Our internal practices help protect your privacy by limiting employee access to and use of customer data.
We collect non-personal identification information through the use of "cookie" technology and/or IP address tracking. Non-personal identification information might include the browser you use, the type of computer, the operating systems, the Internet service providers and other similar information. Our system also automatically gathers information about the areas that you visit on our sites and about the links you may select from within our site to other areas of the World Wide Web or elsewhere online.
We use such information in the aggregate to understand how our users as a group use the services and resources provided on our sites. This way we know which areas of our sites are favorites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our sites.
We may share this aggregate statistical information with our partners, suppliers and other third parties, but we will not share any individual names, personal navigational or other personal information.
Users may find content on our sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. In many cases, the links represent cooperative projects or are mutual links established with persons or entities connected with our sites. Although we initially visit the sites or services that are so linked, we do not control the contents or links that appear on these sites. In addition, these sites or services, including their contents and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies or no policy (policies) at all. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.
Rust-Oleum has developed an internal process to handle your questions on privacy. Questions can be addressed to Consumer Services Rust-Oleum, Inc., 11 Hawthorn Parkway, Vernon Hills, IL 60061 or you can phone (877) 385-8155.
Rust-Oleum supports the work done by on-line industry trade associations in moving this issue forward and the efforts of the Online Privacy Alliance in pulling the business and public interest communities together in a meaningful dialogue.